CHAPTER 1

• Welcome
• Copyright Notice And Serial Number
• Recommended System Requirements
• Screen Resolution - VGA vs. Super VGA
• Color Settings
• On-line Help

CHAPTER 2

• Core Package - Local Hard Drive - Or - On A Network Server for the 1st Time
• Install Additional Administrators to share Survey Said installed on a network drive
• Installing the Network Entry Station
• Installing the Standalone Entry Station

CHAPTER 3

• The Survey Creator
• The Survey Analyzer
• The Survey Respondent

CHAPTER 4

• Types of Questions and Answers
  • Single Choice and Multiple Choice
  • Rating Choice Or Relative Impression
  • Ranking In Order Of Importance
  • Multi-Field
  • Verbatim
  • Dual Scale
• Types Of Analysis
  • Frequency
  • Banner
  • Cross-Table
  • Ranking
  • Multi-Field
  • Verbatim
• Types Of Reports
  • Tables
  • Graphs
• Using Copy And Paste
• Using Question Keywords
• Using Skip Patterns

CHAPTER 5

• Putting a Survey Into Production

CHAPTER 6

• Creating A New Survey
• Developing And Maintaining Questions
  • To Add a Question To An Existing Library or Survey
  • To Insert a Question Into An Existing Library or Survey
  • To Duplicate a Question In An Existing Library or Survey
  • To Modify a Question In An Existing Library or Survey
  • To Clear a Question In An Existing Library or Survey
  • To Delete a Question From An Existing Library or Survey
• Printing a Survey Form
• Export Questions to a File
• Finding a Question
• Setting The Survey Address
• Setting The Survey Title
• Setting The Survey Options
• Defining Survey Skip Patterns
• Defining Matrix Question Groups
• Reordering Questions in a File
• Merging Questions from Surveys
• Clone a Survey
• Distribute (PC LAN, Network Entry, Standalone/Kiosk, Mail Diskette)
• Mail Diskette (Optional Package)
  • Create MAIL DISK A or B
• Internet (Optional Package)
  • Generate Survey

CHAPTER 7

• Review Respondents Answers
• Print a Respondents Answers
• Void a Respondents Answers
• Export a Respondents Answers
• Validate All Respondents Answers
• Resetting the Survey Database
• Performing Analysis And Printing Reports
  • Frequency
  • Banner
  • Cross-Table
  • Ranking
  • Multi-Field
  • Verbatim
• Copying And Pasting Tables And Graphs
• Printing Survey Options
• Export Options
  • Export Respondents Answers
  • To Export Survey Data Into Target Applications
  • To Export Survey Questions
• Import Options
  • Import A Survey Said Survey
  • Import ASCII Survey Responses
• Mail Diskette (Optional Package
  • Import MAIL DISKETTE on drive A or B
• Internet (Optional Package)
  • Process Postings

CHAPTER 8

• Selecting Answers using the Survey Respondent Program
• Entering answers from Paper Surveys
• Answering A Survey on a Stand Alone PC
• Answering A Survey on a PC Network
• Customizing Respondents Screens
  • Customizing The Survey Respondent Opening Screen
  • Customizing Survey Specific Opening Screens
  • Associating An Image With A Question

CHAPTER 9

• Creating The Mail Diskette
• Answering The Mail Diskette
• Importing The Mail Diskette

CHAPTER 10

• Introduction To Survey Said For The Web
• Overview
• ssweb offers security
• The cgi script we supply - ssweb
• How the Script Works
• How to use the cgi script
• The Key Steps To Administering A Web Survey
  • Step 1 Create The Survey Using The Survey Creator
  • Step 2 Set The Survey Options Using The Survey Creator
  • Step 3 Generate The Survey (HTML Web Page and/or JAVA Applet)
  • Step 4 Customizing The Return Message
  • Step 5 Check The Web Survey With A WEB Browser
  • Step 6 Copy The HTML/JAVA Survey File (and cgi-script) To The Web Server
  • Step 7 Create A Empty Posting File For Storing The Posting Data
  • Step 8 Verify cgi-script Is Accepting And Storing The Posting Data
  • Step 9 Announce The Survey And Collect The Respondents’ Answers
  • Step 10 Copy The Posting file from Web Server to Survey Said PC
  • Step 11 Import Respondents’ Answers Into The Appropriate Survey
  • Step 12 Analyze And Report The Results Using The Survey Analyzer
  • Step 13 Reset The Web Server Posting File (Clear file of all answers)
  • Step 14 Other Considerations

APPENDIX